Frequently Asked Questions
Q: Can I change or cancel my coffee subscription?
A: Yes! You can change or cancel at any time. Just follow this link and you can make these changes at any time. If you get in a jamb email us with the details and we'll help you out.
Q: Do you sell wholesale to cafes and restaurants?
A: Yes! You can read all about it here. Once you've determined if we'll be a good fit you can contact us and we'll arrange a gathering.
Q: Do you have a cafe?
A: Currently the answer is no, but we're working on it.
A: You can get a good cup of coffee at our cafe partner locations. Currently that list includes: Honey Cup Coffee, Copper Coffee Pot, The Local Cup, Joi Cafe and Sage in Ojai. Two additional locations are soon to come, with many more in the works.
Q: I just ordered some coffee, now where's it at already?
A: Check out our roasting and shipping information page. Once your order is roasted and shipped we'll send you tracking information. If you're in California it'll likely be just a day; anywhere else will be 2-3 days after tracking is received.
Q: The coffee at work is really bad! Can you help?
A: Yes! Check out our page on office coffee. If you need a little more of a tailored service send us an email and we'll be glad to put something together for you.
Q: I have a few cafes and I'm considering a custom roast for my shops, but we're not coffee roasters. Do you do private labeling or contract roasting?
A: Yes! Send us an email and we can get you set up. We'll work together on tailoring a special roast or blend for your customers and get you on your way with packaging and branding. Minimums do apply but we'll cover all of that. This service is also available to groups outside of the coffee industry as well, i.e. a real estate company looking to create a special "closing gift." The sky's the limit!